Shipping policy
Shipping Options & Delivery Costs
Where possible, we prefer to send all shipping through Postnord, the stated owned postal service shared between Sweden and Denmark. Delivery times vary on destination and all provided delivery dates are estimates only.
General Shipping rates:
Within Sweden:
Most Packages: 100sek
Large or Heavy Packages : 250 sek
Free Shipping on orders over 1,000 sek
Transit Time: Typically 2-5 business days
EU, UK and Norway:
Most Packages: 220sek
Large or Heavy Packages : Not currently available
Free Shipping on orders over 2,000 sek
Transit time: Typically 4-10 business days
Unfortunately, shipping is not currently available outside of the EU, UK and Norway.
Please contact me at angbackenhantverk@proton.me if you are desperate to ship to your country and we can explore options.
Order Processing Time
Orders placed before 2pm Wednesday-Sunday will be processed same day. If the item is not in stock you will be notified by email with an estimated date of completion and an option to cancel the order.
If you have a large order or require more items than are currently listed as available, please get in contact by email and we can discuss options for meeting your needs. angbackenhantverk@proton.me
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order.
We are sorry but we do not ship to P.O. boxes.
International Orders (UK and Norway)
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy HERE for detailed information about our processes.